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What are Arbi credits?

Credits are the currency that powers key actions across the Arbi platform. They give you access to candidate emails, phone numbers, AI-powered signals, and branded profile exports, helping you reach the right talent with personalized precision. Every Arbi plan includes a monthly credit allocation shared across your team. Credits are consumed when you perform specific actions like revealing contact information, running signal enrichment, or exporting candidate profiles. Once a credit is spent on a candidate, that data stays unlocked for your entire organization permanently.
Overview of Arbi credit types showing 1 credit per unlock for contacts, 1-2 credits per signal run, and 1 credit per profile export

Credits power contact reveals, signal enrichment, and profile exports across the platform.

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What credits can be spent on

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Credit allocations by plan

Every plan includes a monthly credit pool shared across all seats in your organization. Annual plans receive the full year’s allocation. For monthly billing, divide the annual totals below by 12.
Business is the most popular plan. It includes real-time AI personalization signals, branded profile exports, priority support, and unlimited sourcing agents.

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How to use credits

Credits are consumed automatically when you take an action that requires them. You do not need to manually assign or allocate credits.
  • Reveal contact data - open any candidate profile and click Reveal Contact Details. All available emails and phone numbers are unlocked for 1 credit. Learn more in Contact data.
  • Run signal enrichment - use AI-powered signals to generate personalized outreach context for a candidate. Each signal run costs 1-2 credits depending on depth. Learn more in AI prompts.
  • Export branded profiles - export a candidate’s profile with your company branding applied. Each export costs 1 credit. Learn more in Branded exports.

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How to manage credits

Credit management lives in Settings > Billing. From there you can see your current plan, total credit usage, and a breakdown by category.
Billing settings page showing team credit usage with progress bars for Contact usage, Signal usage, and Profile export usage

The Billing page showing your current plan, total credit usage, and breakdown by Contact, Signal, and Profile Export usage.

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Viewing usage details

The billing page shows your Team credit usage for the current billing period with a progress bar and count (e.g. “5 credits of 3,000 credits / month”). Below that, the Credit usage breakdown splits usage into three categories:
  • Contact usage - credits spent on contact data reveals.
  • Signal usage - credits spent on AI signal enrichment.
  • Profile export usage - credits spent on branded candidate exports.
Click the Usage link on any category to see a detailed log of every credit spent, including who used it, the date and time, and the amount. Entries marked with -1 indicate a credit spent, and +1 indicates a credit refunded.
Three usage detail panels showing credit-by-credit logs with user, date, and amount for contacts, signals, and exports

Detailed usage logs for Contact Credits, Signal Credits, and Candidate Export Credits showing who redeemed each credit and when.

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Auto top-up

Enable Auto topup from the billing page to automatically purchase additional credits when your team runs low. This prevents interruptions during active sourcing campaigns.

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Purchasing additional credits

If you need more credits beyond your plan’s monthly allocation, click Add or Manage on the billing page. The Credits Add-on panel lets you purchase additional credit packs on top of your seat pool. Choose from preset amounts (+5k, +10k, +25k, +50k) or enter a custom amount. Add-ons are billed on your existing billing cycle (monthly or annually) and are applied immediately. You can also enter a Discount Code if you have one.
Add Credits dialog showing credit amount slider, billing period, payment information, and discount code fields

The Credits Add-on panel for purchasing additional credit packs with preset and custom amounts.

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Frequently asked questions

No. Unused credits do not roll over. Any credits remaining at the end of your billing period will reset when your new allocation begins.
Yes. Credits are pooled at the organization level and shared across all seats. Any team member can use credits, and usage is tracked per user in the billing logs.
You can purchase additional credit packs at any time from the billing page, or enable Auto topup to avoid running out during active campaigns.
No. Once contact data or signals have been revealed for a candidate, that data is unlocked permanently for your organization. No additional credits are spent on the same candidate.
If a reveal returns no data, the credit is not charged. For other refund questions, contact support.