Link your email, LinkedIn, and other accounts for outreach
Arbi automates outbound outreach across email and LinkedIn. To get started, you need to connect at least one email account (Gmail or Outlook) and optionally your LinkedIn account. Once connected, Arbi can send emails on your behalf, execute LinkedIn connection requests and messages, and sync your LinkedIn connections for visibility across the platform.Depending on your plan, you can connect up to 3 to 6 mailboxes per user. You can only connect one LinkedIn account per Arbi account.
The Connected Accounts page showing linked email and LinkedIn accounts along with mailbox signatures.
Go to Settings > Connected Accounts and click Connect Gmail or Connect Outlook from the top bar.
1
Configure your account
A dialog will open where you can configure the account before signing in:
Set as Default - check this if you want this to be your default sending account.
Account Name - set the sender name that will appear in email headers when Arbi sends on your behalf.
Select Signature - if you have already created a signature, you can assign it now. If not, you can always assign one later.
The Connect Outlook Account dialog with options for default account, sender name, and signature selection.
2
Sign in with your email provider
Click Continue with Microsoft (or Continue with Google for Gmail) and you will be redirected to sign in with your email provider. Select your account and authorize Arbi to read, compose, and send emails on your behalf. Only emails sent through Arbi will be affected.
Microsoft account picker during the OAuth sign-in flow.
3
Account connected
Once authorized, you will be redirected back to Arbi and your account will appear in the Connected Accounts list.
A connected email account showing the daily sending limit, assigned signature, and connection status.
Each connected email account has a daily sending limit. The default is 100 emails per day, but you can increase this up to 500 from the account settings. This is not a hard cap. You can override it when enrolling candidates into sequences, but 500 is the maximum supported on a per-account level.
You can create email signatures that get appended to outgoing messages sent through Arbi. Signatures can be created at any time, before or after you connect an account.
Once a signature is created, assign it to any connected account. Click the three-dot menu on the account, select Assign Signature, choose the signature from the dropdown, and click Assign.
The Assign Email Signature dialog with a dropdown to select a saved signature.
You can also create LinkedIn signatures using the Social channel type. These work the same way but are applied to LinkedIn messages instead of emails. A LinkedIn signature could be a simple sign-off like your name and title. LinkedIn signatures are optional.
Click Connect LinkedIn from the Connected Accounts page.
1
Enter your LinkedIn credentials
Enter your LinkedIn email and password in the dialog.
The Connect LinkedIn Account dialog requiring your LinkedIn email and password.
2
Complete two-factor authentication (if enabled)
If you do not have 2FA enabled, Arbi will sign you in immediately. If you do have 2FA enabled, you may be asked to verify through one of the following methods:Mobile notification - LinkedIn sends a push notification to your LinkedIn mobile app. Open the notification and confirm the sign-in by tapping Yes, it’s me. You may also receive an email from LinkedIn asking you to verify a new device.
Arbi waiting for you to approve the LinkedIn sign-in on your mobile app.
LinkedIn mobile notifications for device verification and sign-in approval.
The LinkedIn verification page on mobile where you confirm the sign-in attempt.
QR code or verification code - LinkedIn may ask you to scan a QR code or enter a code sent to your phone or email. Follow the on-screen instructions in Arbi and complete the verification. If the initial method does not work, click Try Another Way to use an alternative.After completing the 2FA step, it can take up to 30 seconds for Arbi to detect that the authentication is complete.
3
Wait for connection sync
Once authenticated, your LinkedIn account will appear in the Connected Accounts list. It may initially show a Connecting state while Arbi syncs your LinkedIn connections. This process can take anywhere from a few seconds to several minutes depending on the size of your network.
A LinkedIn account in the Connecting state while Arbi syncs your connections.
Once syncing is complete, your LinkedIn connections are available across all of Arbi. When working in Talent Search or anywhere else in the platform, you will see whether you are already connected with a candidate, have a pending invitation out, or have no existing relationship. Arbi re-syncs your connections on a frequent basis to keep this data current.
Unlike email, LinkedIn actions are not fully automated. Arbi prepares LinkedIn connection requests, messages, and profile views for you, but they are queued in your Tasks for human approval before being sent. Tasks can be created manually or generated automatically through a Sequence. This means every LinkedIn touchpoint goes through you before it reaches the candidate.
You are responsible for monitoring your LinkedIn rate limits. Arbi does not track or enforce LinkedIn’s sending limits. Exceeding these limits can result in your LinkedIn account being restricted.Recommended weekly connection request limits:
Free LinkedIn - no more than 50 connection requests per week
Premium LinkedIn - stay below 200 connection requests per week
Recruiter LinkedIn - approximately 200 connections per week, plus as many InMail messages as your plan allows
These limits are set by LinkedIn and may change. Arbi may add automated rate limit tracking in the future, but for now it is your responsibility to stay within safe thresholds.
You can disconnect your LinkedIn account at any time from the three-dot menu. Disconnecting will:
Unsync your connections - you will no longer see connection status indicators across Arbi or be able to filter by LinkedIn connections in Talent Search.
Remove Unified Inbox access - you will lose the ability to send and receive LinkedIn messages within Arbi’s Unified Inbox.
Disconnecting does not affect any other data in Arbi. You can reconnect your LinkedIn account at any time, and Arbi will re-sync your connections from scratch.
Depending on your plan, you can connect 3 to 6 email accounts (Gmail or Outlook) per user. You can only connect one LinkedIn account per Arbi account.
Can I create a signature before connecting an account?
Yes. You can create signatures at any time from the Connected Accounts page. When you later connect an account, you can assign an existing signature during setup or afterward from the three-dot menu.
What happens if my LinkedIn 2FA fails?
Click Try Another Way in the verification dialog to use an alternative method (QR code, SMS code, or email code). If none work, make sure your LinkedIn credentials are correct and that you have access to your 2FA device.
Why is my LinkedIn account stuck on Connecting?
The initial sync can take several minutes for large networks. If it remains in the Connecting state for an extended period, try disconnecting and reconnecting the account.
Will disconnecting LinkedIn delete my data?
No. Disconnecting only removes the connection sync and Unified Inbox access. All other data in Arbi (candidates, sequences, searches) remains unaffected. You can reconnect at any time.
